Shipping & Sales Tax
Here at Rain City Wines we tend to do things the old fashioned way. If you purchase wine online we don't just throw any old shipping quote on the package and send it on its way. First we have to pull the wines off the shelf or out of the cellar. We'll stick the wines in a used wine shipper (why use a new one when we can just keep the cost down to you and ship your wine in a used one?) Once we have the info we need..we will send you an invoice to be paid for the shipping.
Rain City Wines does not sell alcohol to persons under the age of 21. By using and purchasing on www.raincitywines.com you are confirming that you and the person receiving the shipment are over the age of 21. All orders will require proper identification upon delivery and all shipments will be clearly labeled to indicate that the package can’t be delivered to anyone under the age of 21.
We offer local pick up for those orders in Washington State. Please select local pick-up as the shipping option at check out. You will receive an email once the order is ready to be picked up.
Rain City Wines uses FedEx for shipping all packages. Unless otherwise specified, Rain City Wines ships all orders via FedEx Ground which takes up to 5-7 business days depending on your location. If you need an order delivered by a specific time, please contact us and we’ll make sure you get it faster.
During the winter and summer months extreme weather conditions can result in shipping delays. In order to avoid damaging (spoiling) your wines we recommend expediting shipping. Rain City Wines will hold shipments during these times unless otherwise specified by the customer. Orders once completed will be charged even if wine is being held due to extreme weather conditions.
To make delivery easier, make sure that that there is an adult available to sign for your package. If you can ship to a business address it can avoid any delays. If you do choose to ship to a residence, FedEx will make 3 consecutive day delivery attempts to your place of residence. If you happen to miss FedEx all 3 days they will hold the package another 5 business days at your local customer service counter for pick up.
In regards to sales tax...in Washington State we have a sales tax. There is nothing we can do about this. Currently the sales tax is 10%. We have spoken to the WA State Department of Revenue about not including sales tax on online orders that are being shipped out of the state and was told it does not matter since we have a brick and mortar storefront in the state of WA. If you have problems with that...please contact the State of WA DOR. We don't like anymore than you but that is the law and we abide by it.
If you cancel your wine order 72 hours after the order was placed, Rain City Wines will charge a 25% restocking fee of the value of the wines purchased. We are a small business that takes pride in getting our orders packaged up and ready for shipping as soon as possible. If after we have already packaged the wine up and are waiting for the shipping invoice to be paid, we will assess the fee.